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GravityZone IdP (Nexus) service FAQ

What is the GravityZone IdP (Nexus) service?

The GravityZone identity provider (IdP) service, also known as Nexus, enables the GravityZone platform to act as an IdP for Bitdefender digital identities.

Why am I redirected to an address such as https://nexus-eu.gravityzone.bitdefender.com to log in to GravityZone?

The Nexus service uses specific addresses to complete your login process. Depending on your region, these addresses are:

  • https://nexus-eu.gravityzone.bitdefender.com

  • https://nexus-us.gravityzone.bitdefender.com

  • https://nexus-ap.gravityzone.bitdefender.com

If you are redirected to a Nexus login page after adding your email address, the GravityZone IdP service is enabled for your company.

Do all users must log in via GravityZone IdP (Nexus)?

As of September 2024, the GravityZone IdP (Nexus) service is rolling out in a controlled phase. We expect to reach all GravityZone customers by the end of 2024.

Why has this service been implemented?

With our ever-expanding GravityZone portfolio, the need for a centralized login system arises to maximize the ease of use between existing and new upcoming features. The Nexus service’s ability to provide authentication services to digital identities lays the foundation for enhancing GravityZone capabilities.

Does it have any impact on my account?

No, the Nexus service does not affect your account, and you do not need to take additional steps during the login process.