To get a refund for your Premium VPN monthly subscription, fill in this Contact Form, and our team will be more than happy to assist you. Please note that the refund is available only if the recurrence cancellation methods didn’t work and only for the current month.
You can cancel your subscription at any time using your Bitdefender Central account: just have to go to the My Subscriptions panel and select My Payments. We also encourage you to contact Bitdefender Support Team in order to solve any issues you may have encountered.