A Guide to Bitdefender Scam Copilot

Protecting yourself against online scams is becoming increasingly challenging. Scammers now use AI to trick people into giving away money, personal information, or to gain unauthorized access to systems. As a member of the Global Anti-Scam Alliance, Bitdefender is committed to protecting consumers worldwide from the growing threat of online scams. In line with this mission, Bitdefender has developed the industry’s first all-in-one scam protection platform: Scam Copilot.

What is Scam Copilot?

Scam Copilot is Bitdefender’s AI-powered platform that detects and fights scams. It offers:

Automatic Scam Detection: Identifies and blocks scams in your email, browser, messages and other apps.
New Scams Recognition: Keeps you safe by detecting even the newest scam patterns as they evolve.
Specialized AI Chatbot: Acts as a personal assistant to help you identify scams in suspicious messages.

Scam Copilot is included in the following Bitdefender plans, both individual and family versions:

Bitdefender Premium Security
Bitdefender Ultimate Security
Bitdefender Ultimate Security Plus
Bitdefender Ultimate Small Business Security

Supported devices

Works on all major platforms:

Windows (except Windows Server)
macOS
Android
iOS

Easy to set up and use, with the same look and feel across all devices.

Scam Copilot Features

AI Chatbot

New Scam Wave Alerts

Online Scam Protection

Email Protection

Mobile Protection

Remote Access Scam Protection

Monitors remote access apps on Windows devices and warns you at the right moment – when you’re about to engage in online banking with a remote access tool running in the background:
- A remote desktop access application is running on your Windows PC, even if there is no active remote session.
- You are initiating a banking session, such as logging into your online banking account or accessing financial services.

The Scam Prevention Alert lets you stop the remote access app from starting automatically with your system, ensuring it’s only active when you actually need it. This reduces the risk of these tools being exploited by scammers without your knowledge.

Dashboard & Settings

You can easily open Scam Copilot from the Bitdefender security app. The Scam Copilot dashboard provides access to main features and is divided into 2 sections: Quick Actions and Activity.

Quick actions

In the Quick actions section, you can:

Chat with Scam Copilot: Engage directly with the Scam Copilot to get assistance or information.
Learn more about scams (Bitdefender Ultimate Small Business Security subscriptions only): Ask the prevention assistant cybersecurity questions to better understand the risks and protection measures against scams.
Protect other devices: Send a download link or scan the QR code to install Bitdefender on more devices.
Manage your protection: Open the Scam Copilot settings, where you can:
- Enable or disable specific Scam Copilot features.
- Delete chatbot conversation history.

Activity

The Activity section displays scam protection statistics across all secured devices over the last 30 days.