If autofill is not working on your banking website or app after following these troubleshooting steps, it is likely because the bank has deliberately disabled this feature for security reasons. This is meant to protect your account, but it also interferes with the proper functioning of password managers. This guide explains why this happens and how you can securely log in when autofill is blocked.
Why Banks Block Autofill
Intentional Security Measures
- Banks often disable automated form filling and paste functionality to reduce the risk of unauthorized access, particularly from phishing attempts.
- By requiring manual entry, banks encourage users to verify their actions and be more aware during login.
Non-Standard Implementations
- Banks may use custom fields, dynamic labels, or disguised inputs, making it difficult for password managers to identify login fields.
- To further thwart automated entry or keyloggers, banks may require users to interact with virtual keyboards.
Technical Restrictions
- Web page coding techniques like setting
autocomplete="off", usingreadonlyfields, or implementing hiddendisable-pwd-mgrattributes can block autofill functionality.
What to Do If Autofill Is Not Working on a Site
If your bank has autofill disabled, you can manually copy your username and password from Bitdefender SecurePass by following these steps:
- Access Your Password Vault
- Open SecurePass and locate the saved entry for your bank account.
- Manually Copy Credentials
- Copy your username and password directly from the vault.
- Copy your username and password directly from the vault.
- Paste Credentials Manually
- Paste them into the login fields on the bank’s website or app.
While this process is less convenient, it ensures that your credentials remain secure and can still be easily entered without compromising the bank’s security measures.