How to Add or Remove a Secondary Manager in Bitdefender Family Plans

With Bitdefender Family subscriptions, the plan manager can assign a secondary manager to assist in managing family devices, settings, and security.

What is a Secondary Manager?

A secondary manager is an adult family member assigned by the plan manager to help oversee the Bitdefender family subscription. This role includes permissions to:

• Accessing the Family Activity dashboard.
• Inviting additional adults to the family plan.
• Adjusting parental controls for child profiles.

Note: The secondary manager cannot create child profiles or renew the Family subscription, as those are managed exclusively by the plan manager.

How to Add a Secondary Manager

1. Log into Bitdefender Central:
   Go to https://central.bitdefender.com/ and sign in with your family manager account.
2. Navigate to Family Activity:
   • On the left-side menu, click on Family Activity.
   • In the Family Activity dashboard, you will see cards for each adult, teenager, and child in your family plan.
3. Add the Secondary Manager:
   • Click the three-dot menu (…) on the card of the adult you want to promote to Secondary Manager.
   • Choose the Appoint as Secondary Manager option.
   • A pop-up will explain the secondary manager’s role and how to revoke their status. Click the Appoint as Secondary Manager button to proceed.
   • A Secondary Manager label will appear on their card to confirm the promotion.

How to Remove a Secondary Manager

1. Open the Family Activity Dashboard:
   Sign in to Bitdefender Central and go to Family Activity.
2. Remove Secondary Manager Role:
   • Click the three-dot menu (…) on the card of the adult currently designated as secondary manager. Their card will display the Secondary Manager label.
   • Select the Remove member option.
   • The secondary manager will lose their admin privileges and be removed from the Family subscription.
3. Notification and Subscription Update:
   • The removed secondary manager will receive an email notifying them of the change and a 30-day individual Bitdefender subscription in place of the family subscription.
   • If you want them to stay on the family plan, you’ll need to invite them again from My Subscriptions or from the Family Activity dashboard.