Device Limit Reached. How do I add more seats to my subscription?

A. Removing an Old Device:

If Bitdefender is installed on an unused device, delete the old device from Bitdefender Central. This frees up its slot for a new device automatically.

1. Access Bitdefender Central: Log in to your Bitdefender account at https://central.bitdefender.com/
2. Remove Old Device: Navigate to the “My Devices” section where your protected devices are listed. Look for the device that is no longer in use and needs to be removed. For detailed instructions, please refer to How to Remove a Device from Your Bitdefender Central Account.
3. Install Bitdefender: Once the old device is removed, its slot will automatically become available for a new device. Now, you can proceed to install Bitdefender on your new device using the freed-up slot.

 

B. Reallocation to Another Subscription:

If you have an open seat subscription available in Bitdefender Central, proceed to reallocate the new device to this subscription.

1. Reallocate Device to an Open Seat Subscription: Refer to the instructions provided in the article How to Reallocate or Transfer a Device to Another Bitdefender Subscription.
2. Install Bitdefender: Once the reallocation is done, you can proceed to install Bitdefender on your new device using the allocated slot.

If you’ve reached the device limit on your Bitdefender subscription, you can purchase an additional subscription. The new subscription will appear in Bitdefender Central and provide extra slots to protect more devices.

 

1. Access Bitdefender Central: Log in to your Bitdefender account at https://central.bitdefender.com/

2. Navigate to Subscriptions: Look for the “My Subscriptions” section on the sidebar and then access the “Subscriptions” tab at the top.

3. Upgrade: Click the “Upgrade” button on your subscription card.

4. Buy More Device Protection: Follow the on-screen steps to buy another Bitdefender subscription.

5. Activate New Subscription: Once the payment is processed, open the confirmation email and activate your new subscription. For detailed instructions, please refer to How to Activate a New Bitdefender Subscription.

6. Install Bitdefender: Now, you can install Bitdefender on your new device. Simply click “Install” from the new subscription card added to your Bitdefender Central account.