How to export the Bitdefender Virus Scanner scan log

This article will guide you stepwise to export the Scan Log after scanning your Mac with Bitdefender Virus Scanner.

ⓘ  Note: These instructions only apply to the free Bitdefender Virus Scanner app. If you are using Bitdefender Virus Scanner Plus, refer to this article instead. To learn how to export a Bitdefender Antivirus for Mac scan log, check out this article.

To find the Bitdefender Virus Scanner scan log, follow the instructions outlined below:

 

1. Minimize any open windows and then click on an empty space on your desktop. Or click on Finder at the bottom left of the Dock (Finder is the icon that looks like a blue square with a smiley face). 

Finder

 

2. Next, click Go at the top left of the screen, on the menu bar.

Click on Go to start searching for the Virus Scanner scan log

 

3. Hold down the Option ⌥ (or Alt) key on your keyboard, and you will see the Library item appear in the list, as shown below.

Library

 

4. From the Go menu, select Library and then double-click the Containers folder to open it.

Containers

 

5. Follow this path after entering the Containers folder:

com.bitdefender.BitdefenderVirusScanner Data Library Application Support Bitdefender Virus Scanner Logs

com.bitdefender.BitdefenderVirusScanner → Data → Library → Application Support → Bitdefender Virus Scanner → Logs

 

6. In the Logs folder you will find all Bitdefender Virus Scanner reports. The scan logs are stored in these two files:

com.bitdefender.coreissues.antivirus.plist 

com.bitdefender.coreissues.history.plist

Bitdefender Virus Scanner scan log

If the Virus Scanner log has been requested by Bitdefender customer service, attach both files indicated above to your open ticket.