In order to install Bitdefender Security on systems with Windows 7 Service Pack 1, several Microsoft Knowledge Base packages need to be present on the device.
You can install them via Windows Update or manually install those specific packages.
Install using Windows Update
Press the Windows Start button, select All programs, go to Windows Update and Check for updates.
Make sure your device is updated.
Manual install
Download and install the missing Microsoft Knowledge Base packages by clicking on each of the links below. If a link doesn’t work, copy and paste it into the address bar of your web browser.
- Download and install KB3140245 – https://catalog.s.download.windowsupdate.com/c/msdownload/update/software/updt/2016/04/windows6.1-kb3140245-x64_5b067ffb69a94a6e5f9da89ce88c658e52a0dec0.msu
- Download and install KB4490628 – https://catalog.s.download.windowsupdate.com/c/msdownload/update/software/secu/2019/03/windows6.1-kb4490628-x64_d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu