Email Protection: FAQ

Bitdefender’s Email Protection feature detects spam, malicious and phishing emails when you check your emails in a browser. Incoming emails are filtered regardless of the browser and device you use to read your inbox.

Email Protection is a premium feature that comes with the following subscription plans:

• Bitdefender Premium Security
• Bitdefender Premium Security Plus
• Bitdefender Ultimate Security
• Bitdefender Ultimate Security Plus

Email Protection works with the following email providers:

•  Gmail (gmail.com, mail.google.com, googlemail.com)
•   Outlook (outlook.com, hotmail.com, live.com, livemail.com, msn.com, windowslive.com)

Email Protection allows you to protect up to 5 inboxes (email accounts) per subscription.

This limit is specific to each subscription with Email Protection, not to your Bitdefender Central user account. For instance, purchasing 2 Bitdefender Premium Security subscriptions enables protection for 10 emails using a single Bitdefender Central account, with each subscription covering 5 emails.

No. It does not scan the emails that were already in your inbox before the setup.

Following setup, Email Protection will start scanning only new emails that arrive in your mailbox. Each new email will be marked as either safe or dangerous with a green or red label, as in the image below, based on the scan results.

After configuring the Bitdefender Email Protection feature, labels indicating safe/dangerous emails will be visible in web browsers. However, since Email Protection is primarily a webmail solution, the extent to which these labels appear in email applications like Outlook, Apple Mail, Thunderbird, etc. may vary.

Bitdefender Antispam is designed to work with mail applications like Mozilla Thunderbird and Microsoft Outlook. It detects spam emails only.

On the other hand, Email Protection provides protection in your web browser. Moreover, it can detect all types of cyber threats in incoming emails, not just spam.

To enable Email Protection, follow these steps:

1. Open the Bitdefender security solution installed on your Windows or Mac computer.

2. Click on the Protection panel > Email Protection > Get started.

• on Windows

• on Mac

3. Select the provider for the email account that you want to protect.

4. Sign in to your email account.

5. Follow the on-screen instructions to allow Bitdefender to protect your email account.

• Gmail

• Outlook

6. Once you finish the setup process, Bitdefender will inform you that your email is now protected.