Bitdefender MDR for MSPs provides real-time threat detection, powerful endpoint protection, and around-the-clock security monitoring by certified experts. With context-aware detection, automated evidence collection, and pre-approved actions, our MDR service enables you to protect your customers effectively—enhancing security while reducing resource strain.
Bitdefender’s SOC acts as your team’s extension, responding immediately to threats with pre-approved actions, ensuring continuous, round-the-clock protection without disruptions.
Built on award-winning endpoint security, MDR integrates proactive threat blocking with advanced detection capabilities, reducing the need for containment measures and protecting customers efficiently.
Elite security analysts and AI-driven insights work together to detect and mitigate sophisticated attacks, providing proactive, human-led threat hunting.
Manage all security events in one dashboard, freeing time and resources to focus on customer relationships and business growth.
Industry-leading endpoint protection is integrated into Bitdefender’s EDR security platform to deliver the highest efficacy against advanced persistent threats and to block most attacks before execution. Optional XDR sensors provide unified detection and response across the endpoint, network, cloud, productivity apps and identity. You’ll get the expertise you need to quickly investigate and respond to threats.
SOC analysts continuously monitor detected security events and alerts, which are prioritized based on severity, impact, and relevance to your managed companies' security posture. Using advanced analytics, AI/ML, threat intelligence and expert human knowledge, our analysts triage and investigate alerts to determine the nature and scope of the threat.
Our security analysts quickly initiate response workflows to contain threats and mitigate their impacts. Custom response actions, personalized to your needs, guarantee effective incident response while minimizing the risk of business interruptions. Additionally, automated remediation actions reduce attacker dwell time, incorporating pre-approved actions to swiftly contain threats.
Bitdefender provides monthly reports for a holistic view of your MDR service, facilitating transparency and accountability. Investigation reports offer valuable insights to measure the impact on your customer business. Real-time dashboards provide analytics and insights into your customer environment's security posture, enabling informed decisions.
Our service goes beyond traditional detection by incorporating proactive threat hunting, powered by the latest threat intelligence, and all-encompassing threat response. This approach delivers continuous cybersecurity operations with 24/7 protection, safeguarding against evolving threats and maintaining uninterrupted surveillance.
Free up your team as our security experts evaluate and investigate your security events—our proactive threat analysis identifies real risks, not just surface-level alerts, while our SOC analysts perform the deep investigations necessary to help reduce noise and only notify you of what matters.
Our analysts quickly assess security incidents and take decisive actions to contain and mitigate threats. With a comprehensive array of pre-approved actions (PAAs), our team can proactively respond when time is critical.
Our MDR service includes our industry-leading security platform recognized as a leader by analysts and independent testing. We own the platform, giving our customers one consolidated security technology stack.
Every customer is unique, and we customize our service to address their specific needs and challenges, establishing a security baseline through our comprehensive onboarding and collaborative knowledge-gathering process.
Bitdefender’s MDR service integrates seamlessly with common MSP tools, including RMM and PSA platforms, enabling you to manage security incidents from a centralized console without disrupting your established workflows.
While Bitdefender’s endpoint protection focuses on proactive threat prevention, the MDR service adds a layer of continuous monitoring, detection, and response. Our SOC team detects sophisticated threats, performs threat hunting, and provides incident response actions that go beyond endpoint-level security, ensuring comprehensive protection for your customers.
Bitdefender’s SOC operates as an extension of your team, providing 24/7 monitoring, immediate response actions, and collaboration during incidents. Our SOC will interface with your team as needed and is supported by a dedicated Security Account Manager (SAM) who coordinates directly with you, keeping you informed and supported throughout each incident.
With Bitdefender MDR, you choose the pre-approved actions for each customer, such as isolating a host or deleting malicious files, giving you control over response actions without adding management burden. Once set, these actions enable our SOC to act immediately, ensuring faster containment and minimal disruption.
Bitdefender provides monthly reports that give a comprehensive view of your MDR service, fostering transparency and accountability. Investigation reports offer insights into each threat’s impact on your customer's business, while real-time dashboards deliver ongoing analytics into each environment’s security posture to support informed decision-making.
Bitdefender MDR detects a wide range of threats, including fileless malware, lateral movement, and other sophisticated attack techniques like ""living off the land"" tactics. By leveraging behavioral analysis and advanced threat intelligence, our MDR service offers extensive visibility into both known and unknown threats.
Yes, Bitdefender MDR for MSPs is designed to support multi-tenant environments, allowing you to manage multiple customers from a single, centralized dashboard. This setup simplifies incident tracking, reporting, and response management across all client accounts.
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