If you have a very small business and run an online shop or website that processes card transactions, it's important to be aware of cybersecurity threats that can directly affect your operations. One growing threat is a BIN attack, a type of credit card fraud increasingly targeting businesses like yours. No company is too small for cybercriminals who may exploit any e-commerce platform to carry out their fraudulent activities. This leads to real transaction fees for the owner and puts the business's reputation at risk. Understanding BIN attacks and how to protect yourself is the first step to staying safe.
Every bank card, whether it's a credit or debit card, contains a unique identifier known as a Bank Identification Number (BIN). It’s the first 6 digits of a credit card and it identifies the bank that issued the card. Think of the BIN as a sort of "calling card" for the bank. It tells the online store or payment processor where the card is from and which financial institution is handling the transaction.
Fraudsters, however, can exploit these numbers through a method called a BIN attack, which involves guessing the remaining digits and card details to use or sell it further as a cracked card.
BIN attacks involve three specific steps: collection, generation, and testing.
First, cybercriminals steal or buy card data from the dark web and then try guessing the remaining details to gain access to a card. Even after having guessed the numbers, they cannot tell which cards are still active. That’s why they test these numbers by making small, frequent purchases through online stores, often using automated bots to attempt multiple transactions rapidly (and the risk is that your online shop could be one of those). When a transaction goes through, they know they’ve successfully cracked a card. From here, the fraudsters can use the card for purchases or sell the valid card information to other criminals.
Even though each card contains a 16-digit number, it’s surprisingly easy for fraudsters to generate thousands of guesses in a short time. Tools like bots and AI make this process quick and efficient.
By the time you realize what’s happening, your business could have already been hit with dozens of fraudulent transactions, leaving you to deal with the fallout.
There are two major risks:
1. Financial Losses: Depending on your agreement with your payment processor, you might be charged for each attempted transaction. Even if the transaction is declined, you could still face fees. Imagine hundreds or thousands of attempts in just a few days—those fees can add up quickly.
Related: Top 10 Scams Targeting Very Small Businesses: How to Stay Safe and What to Do If You're Scammed
2. Reputation Damage: If customers discover that fraudulent transactions are linked to your online shop, your reputation could take a serious hit. When people see unfamiliar charges from your store on their card statements, they might report it to their bank, leading to chargebacks, refunds, and negative reviews.
Related: 8 Ways to Protect Your Very Small Business Reputation Online
If your business is targeted by a BIN attack, you might not notice right away unless you know what to look for. Here are some warning signs:
One of the clearest indicators of a BIN attack is a sudden increase in customers disputing charges they didn’t make. If a group of customers all notice their cards have been successfully used on your website, they may contact you and/or their bank to dispute the payment as fraudulent and process a refund or chargeback.
This means you’ll have to deal with both the BIN attack and the time and money dealing with each individual customer.
If your business accepts online payments, you’re automatically at risk for a BIN attack. Criminals target businesses of all sizes, but small businesses are often easier targets because they often lacking the cybersecurity resources of larger companies.
A few factors make a small business more vulnerable:
Related: Most Common Cyber Threats on Small Businesses and How to Prevent Them (Without Hiring an IT Team).
Choose a secure payment processor: Look for a payment processor that can identify these types of attacks and has built-in fraud detection tools - features like 3D Secure (3DS), which requires customers to verify their identity through a secondary step, like entering a code sent to their phone. This means a genuine customer can make their purchase but a scammer using software to test various credit card numbers may not be able to get through.
Use CAPTCHA: Implementing CAPTCHA on your checkout page can block bots from running multiple fraudulent card tests on your website.
Set transaction limits: Limit the number of transactions that can come from a single IP address within a given time frame. This can stop fraudsters from bombarding your website with thousands of attempts at once and will not impact your genuine customers.
Monitor transaction patterns: Pay attention to any unusual activity, such as spikes in transaction attempts or purchases made outside your typical business hours. Set up alerts for any abnormal behavior so you can catch potential fraud early.
Know the signs and train your employees: Monitor your accounts frequently to spot suspicious activity, such as high volumes of small transactions, recurring account numbers with different expiration dates, or errors in CVV validation. Make sure your team knows what signs to look for and how to respond to potential fraud.
If you suspect your business is experiencing a BIN attack, here are the steps to take immediately:
1. Temporarily close your online store: If the attack is ongoing, you might need to shut down your payment system to stop the fraudsters from continuing.
2. Contact your bank: Your bank’s fraud department can offer immediate guidance and help contain the situation.
3. Notify your payment processor: They need to be aware of the attack so they can strengthen your defenses.
4. Report the attack to authorities: Contact local fraud authorities and report the incident.
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Check it out at bitdefender.com/solutions/small-business-security.
1. What should I do if my business is hit by a BIN attack?
If your business falls victim to a BIN attack, the first step is to temporarily disable your online payment system to stop further fraudulent activity. Contact your bank’s fraud department and notify your payment processor immediately. They can help mitigate the damage and advise you on additional security measures. Finally, report the attack to local fraud authorities and, if necessary, inform affected customers to maintain their trust.
2. How can I tell if a customer transaction is legitimate?
Legitimate transactions typically come from regular customers with complete, accurate information. In contrast, BIN attacks often involve unusual patterns, such as multiple low-value purchases in a short time, repeated transaction failures, or transactions occurring outside your typical business hours.
3. Is my business too small to be targeted by a BIN attack?
No, small businesses are often seen as prime targets for BIN attacks because they tend to have less robust security measures in place. Cybercriminals know that smaller businesses may not invest in advanced fraud detection systems, making them easier to exploit. It’s crucial to take proactive steps, such as using a secure payment processor and implementing fraud prevention tools, to safeguard your business from these attacks.
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Cristina is a freelance writer and a mother of two living in Denmark. Her 15 years experience in communication includes developing content for tv, online, mobile apps, and a chatbot.
View all postsNovember 14, 2024
September 06, 2024