285+ Team Members
Elite security analysts, researchers, and threat hunters – all working for you.
24/7 Monitoring
Working around the clock, including nights and weekends, so you don’t have to.
24 Minutes
Average Mean Time to Detect in MITRE Engenuity Evaluation with the least amount of noise.
Industry-leading endpoint protection is integrated into Bitdefender’s EDR security platform to deliver the highest efficacy against advanced persistent threats and to block most attacks before execution. Optional XDR sensors provide unified detection and response across the endpoint, network, cloud, productivity apps and identity.
Bitdefender security analysts continuously monitor detected security events and alerts, which are prioritized based on severity, impact, and relevance to your company’s security posture (e.g. baseline). Using advanced analytics, AI/ML, threat intelligence and expert human knowledge, our analysts triage and investigate alerts to determine the nature and scope of the threat.
Bitdefender security analysts quickly initiate response workflows and pre-approved actions to contain threats and mitigate their impacts. For an incident, a security account manager (SAM) will contact you within 30 minutes of the declaration and send a flash report which provides initial findings. Once the incident is resolved, you will receive a detailed after-action report which provides audit-ready details.
Dashboards in your MDR portal provide real-time insights on your MDR service and configuration. MDR Monthly Reports provide summary and detailed level information around all aspects of your service, including deployment, suspicious events, investigations and recommendations. If there was an incident, all relevant reports and response actions taken are available as well.
MDR services directly address your single greatest security need – people.
Access to security technologies has never been a barrier, but hiring, training, and retaining security professionals to manage those technologies has never been more challenging – or expensive.