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285+ Team Members

Elite security analysts, researchers, and threat hunters – all working for you.

24/7 Monitoring

Working around the clock, including nights and weekends, so you don’t have to.

24 Minutes

Average Mean Time to Detect in MITRE Engenuity Evaluation with the least amount of noise.

The Bitdefender MDR Solution Explained

PREVENT

Industry-leading endpoint protection is integrated into Bitdefender’s EDR security platform to deliver the highest efficacy against advanced persistent threats and to block most attacks before execution. Optional XDR sensors provide unified detection and response across the endpoint, network, cloud, productivity apps and identity.

DETECT

Bitdefender security analysts continuously monitor detected security events and alerts, which are prioritized based on severity, impact, and relevance to your company’s security posture (e.g. baseline). Using advanced analytics, AI/ML, threat intelligence and expert human knowledge, our analysts triage and investigate alerts to determine the nature and scope of the threat.

RESPOND

Bitdefender security analysts quickly initiate response workflows and pre-approved actions to contain threats and mitigate their impacts. For an incident, a security account manager (SAM) will contact you within 30 minutes of the declaration and send a flash report which provides initial findings. Once the incident is resolved, you will receive a detailed after-action report which provides audit-ready details.

REPORT

Dashboards in your MDR portal provide real-time insights on your MDR service and configuration. MDR Monthly Reports provide summary and detailed level information around all aspects of your service, including deployment, suspicious events, investigations and recommendations. If there was an incident, all relevant reports and response actions taken are available as well.

Packages Explained

MDR services directly address your single greatest security need – people.

Access to security technologies has never been a barrier, but hiring, training, and retaining security professionals to manage those technologies has never been more challenging – or expensive.​

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Bitdefender MDR

Enhance your security team with threat intelligence, research, and expertise to detect and respond to threats.

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What you get
 

  • 24/7 defense from global SOCs, providing in-region support.
  • Expert analysts skilled in countering sophisticated threats.
  • Eliminates security skills gaps and alert fatigue.
  • Industry-leading Bitdefender security platform with advanced SOC tools and AI.
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Bitdefender MDR PLUS

Created for larger organizations, adds the most comprehensive dark web detection and response available.

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All the protections of Bitdefender MDR, plus :
 

  • Dedicated SAM to address your concerns and offer support throughout incidents.
  • Dark Web Monitoring to detect leaked or stolen organizational data.
  • Global Intelligence Analysis
  • Brand and IP Protection
  • High Priority Target Monitoring

 

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MDR for MSPs

Designed to assist MSPs lacking in-house security experts, enabling them to provide the highest level of protection for their customers.

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What you get:
 

  • 24/7 defense from global SOCs, providing in-region support.
  • Expert analysts skilled in countering sophisticated threats.
  • Eliminates security skills gaps and alert fatigue.
  • Industry-leading Bitdefender security platform with advanced SOC tools and AI.
  • Monthly service report. 

 

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Bitdefender’s Top Performance in the MITRE Engenuity ATT&CK Evaluations for Managed Services

MITRE Engenuity's ATT&CK Eveluation standings

Leading MDR, best detections while limiting noise

Bitdefender was the strongest performer in MITRE’s 2024 MDR ATT&CK Evals showcasing our high-quality detections while reducing noise allowing security teams to focus on other business initiatives.