Cybersecurity Breach Warranty
You can access the Breach Warranty page from the Service Management section. With the MDR Cybersecurity Breach Warranty feature, you can file a claim in case of any incident eligible for compensation.
On the Breach Warranty page, you have access to the following information about the Bitdefender MDR Cybersecurity Breach Warranty add-on:
License details
Terms and Conditions
Prerequisites
Claim procedure
Frequently asked questions
Datasheet
The list of losses eligible for coverage and the compensation amount vary based on the tier of the Managed Detection and Response you have purchased:
The Bitdefender Managed Detection and Response includes the Bitdefender MDR Cybersecurity Breach Warranty add-on, which covers up to 100,000 dollars for Ransomware cases.
The Bitdefender Managed Detection and Response PLUS comes with the Bitdefender MDR Cybersecurity Breach Warranty PLUS add-on, which provides 1 million dollar coverage for the following business losses:
Ransomware
Business email compromise
Business income loss
Compliance and regulatory failure
Cyber legal liability
You can check your Cybersecurity Breach Warranty version and the service start and expiration dates in the License details section at the top-left corner of the page.
To read the terms and conditions for your Cybersecurity Breach Warranty, click Read more in the Terms and Conditions card.
To explore the compensation claim procedure step by step, click Read more in the Claim procedure card.
Important
Any claim must be filed within two days of an incident discovery. When filling the form, provide a detailed description of the event.
For a company to qualify for financial reimbursement in our Bitdefender MDR Cybersecurity Breach Warranty program, all prerequisites must be met and acknowledged. Eligibility does not apply retroactively to incidents created beforehand.
For further details about the coverage and compensation amount, please check our product datasheet. Click Explore in the Warranty technical support section, in the Product datasheet card.
To clear up any remaining doubts, click Explore in the FAQ card to read the answers to frequently asked questions about the add-on.
Filing a claim
To file a claim, click File claim in the Breach Claim Form card. This opens an online form and you need to fill in various details about the incident and contact information.
Important
Only users with an Admin role can file claims.