getResponseActionStatus
You can use this method to request the status and the result of a response action.
Parameters
Parameter | Description | Included in request | Type | Values |
|---|---|---|---|---|
| The ID used to verify the status of the action. | Mandatory | String | No additional values. |
Return value
Attribute | Type | Description |
|---|---|---|
| Integer | Indicates the type of action that was taken and the type of user it was taken on. Possible actions:
|
| String | The timestamp when the response action was created. |
| Integer | The status of the response action. Possible values:
|
| String | The ID of the error message, if the response action failed. |
| String | The description of the error message, if the response action failed. |
| String | The ID of the incident to which the user nodes belong, if available. |
| String | The ID of the company in which the action takes place. |
| String | The ID of the user that requested the response action. |
| String | The username who requested the response action. |
| String | The ID of the user on whom the response action was taken. |
| String | The username on which the response action was taken, when available. |
| String | The ID of the email message on which the response action was taken, if applicable. |
Examples
Request
{
"params": {
"actionId": "6912758f88df334ddbfb7e1a"
},
"jsonrpc": "2.0",
"method": "getResponseActionStatus",
"id": "7d2864e9-c67b-48a2-9ba3-0a11d47e83c8"
}Response
{
"id": "7d2864e9-c67b-48a2-9ba3-0a11d47e83c8",
"jsonrpc": "2.0",
"result": {
"type": 5,
"generatedOn": "2023-08-06T23:43:27",
"status": 3,
"errorId": null,
"errorDescription": null,
"incidentId": "6682758b1f3a95f78dd4cc08",
"companyId": "5b680f6fb1a43d860a7b23c8",
"userId": "66b9fd2985ecb7506a0ef3e3",
"userName": "[email protected]",
"targetUserId": "66b9fd2985ecb7506a0ef3ex",
"targetUserName": "username",
"targetEmailId": "7d2864e9-c67b-48a2-9ba3-0a11d47e83c8"
}
}