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License management

To purchase a license, contact us by email at [email protected] or submit an inquiry on the Bitdefender website for business solutions.

GravityZone is offered under two primary licensing models designed to meet different business requirements:

  • Yearly licensing - This option allows the purchase of products through individual license keys. There are two types of yearly licenses: a main license that can be used independently, and add-on licenses that unlock additional features but require a main license to be active.

  • Monthly subscriptions - With this option, the license is purchased by a Partner company from a Distributor company, and shares it with other companies. Distributors sell directly to Partners. Partners are the ones who enable license entitlements (seats and technologies) to Customer companies, and also provide security installation, configuration, management, and monitoring services.

You can try GravityZone for free for a period of 30 days. During the trial period, all features are fully available and you can use the service on any number of computers. Before the trial period ends, if you want to continue using the services, you must opt for a paid subscription plan and make the purchase.

Note

You may view a red ribbon on the upper side of the webpage, informing you of the expired trial. If using only Security for AWS, please disregard this warning, as it refers to other services.

To purchase a license, contact a Bitdefender reseller or contact us by email at [email protected].

Your subscription is managed by Bitdefender or by the Bitdefender partner who sells you the service. Some Bitdefender partners are security service providers. Depending on your subscription arrangements, GravityZone day-to-day operation may be handled either internally by your company or externally by the security service provider.

You can view information and manage the GravityZone license key from the My Company page in Control Center.

Finding a reseller

Our resellers will assist you with all the information you need and help you choose the best licensing option for you.

To find a Bitdefender reseller in your country:

  1. Go to the Partner Locator page on Bitdefender website.

  2. Select the country you reside in to view the contact information of available Bitdefender partners.

  3. If you do not find a Bitdefender reseller in your country, feel free to contact us by email at [email protected].

Activating your license

When you purchase a paid subscription plan for the first time, a license key is issued for you. The GravityZone subscription is enabled by activating this license key.

Warning

Activating a license does NOT append its features to the currently active license. Instead, the new license overrides the old one. For example, activating a 10 endpoints license on top of a 100 endpoints license will NOT result in a subscription for 110 endpoints. On the contrary, it will reduce the number of covered endpoints from 100 to 10.

The license key is sent to you via email when you purchase it. Depending on your service agreement, once your license key is issued, your service provider may activate it for you. Alternately, you can activate your license manually, from the My company page. For more information refer to Manage your company

Checking current license details

To view your license details:

  1. Log in to Control Center using your email and password received by email.

  2. Click the control_center_user_menu_icon.png user icon in the upper-right corner of the console and select My Company.

  3. Check details about the current license in the License section. You can also click the Check button and wait until Control Center retrieves the latest information about the current license key.