Resolve GravityZone local backup failure with Invalid settings error
To fix the Invalid settings and Backup Error messages when backing up the GravityZone virtual appliance database, follow the steps below:
When performing a Local backup from the GravityZone appliance, the Bitdefender user is required instead of bdadmin
, otherwise the backup will fail with the below error messages:
![26147_1.png](image/uuid-218314eb-d27c-e30d-de3e-2beca0bedb62.png)
![26147_2.png](image/uuid-ae50cd7c-0ac0-cbd5-5948-749a97d47d7e.png)
In order to solve this issue, open a SSH connection to the GravityZone appliance (Ex: PuTTY) and run the below commands:
sudo su
chmod 777 <folder_name>
This will grant all users full access to the folder in question.
Example:
chmod 777 tmp/
Alternatively, you can use this command to grant full access only to the Bitdefender user on the folder in question
chown bitdefender:bitdefender <folder_name>
Example:
chown bitdefender:bitdefender tmp/