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MSP monthly subscription usage types

Based on fixed and seasonal requirements, specific MSP Customer companies may be eligible for special monthly usage types.

Enrolling in the program

Distributor type companies can enroll in this program by contacting their sales representative. Once the program has been activated, the managed Customer companies that are eligble will benefit from the new usage types. This applies recursively and automatically.

For more information on MSP company types and subscriptions refer to General licensing information for MSP partners.

Available usage types

The regular subscriptions are classified as Standard. Special subscriptions will have names that vary based on the eligibility criteria, time of year, or other defining characteristics.

Eligibility conditions for special usage types.

Distributor companies can get information on eligibility from their sales representative.

Note

Requirements may apply to both Customer and Partner type companies. For example, a Customer company may not be eligible, even if it directly meets its requirements, due to it's managing Partner not meeting their own requirements.

Tracking usage using a Simplified Monthly License Usage report

You can use the simplified Monthly License Usage report to view what usage type your managed companies are using.

Creating a report in GravityZone

To create a Simplified Monthly License Usage report, follow these steps:

  1. Log in to GravityZone Control Center.

  2. Go to the Reports page from the left side menu.

  3. Click Add in the action toolbar.

  4. Under Details, select Simplified Monthly License Usage and enter a specific report name, if needed.

  5. Under Settings, configure when the report to be generated, the interval, product type, and delivery by mail, according to your needs.

    • Select either Now, for an instant report, to instantly generate the report, or Scheduled, to set up a report to run periodically, at a specified time and date.

    • Under Reporting interval select the interval of time you would like to gather data from. This setting is based on the date the report is generated.

    • Under Product type, select the type of product you want to generate reports for.

  6. Under Delivery, select the format of the report and if you want to send it via e-mail.

  7. Under Select Target, select the companies you are interested in.

  8. Click Generate.

  9. Download the generated .CSV file follow these steps:

    1. In the report page, click Export CSV.

    2. Choose Export details in csv.

    3. Select to open or to save the file when prompted by the web browser and confirm.

Calculate the monthly usage for non-standard types

Creating a report in GravityZone

When viewing the .CSV file available in the Simplified Monthly License Usage report, look under the Usage Type column:

GZ_simplified_monthly_usage_report_en_932078.png

To learn how to calculate the monthly license usage, refer to Calculate the endpoint usage with the Monthly License Usage report.

Important

As opposed to the Monthly License Usage report, the Licensed endpoints column does not contain the total number of licensed endpoints, but the total number of licensed endpoints with this specific usage type.

Creating a report using GravityZone APIs

You can obtain a monthly usage report showing usage types by using the following API method:

  1. Use the getMonthlyUsage API method to get the usage information for a specific company. Configure the following parameters:

    • Set the includeUsageType parameter to true. This will configure the response to include usage divided per tyle. 

    {
    "params": {
        "targetMonth": "06/2024",
        "companyId": "6672f2e10a8530f198033286",
        "includeUsageType": true

    },
    "jsonrpc": "2.0",
    "method": "getMonthlyUsage",
    "id": "5087eab8-b74f-4a3e-85b3-4271e85890d4"
}

  2. Get the usage information from the following attributes in the method's response:

    {
    "id": "5087eab8-b74f-4a3e-85b3-4271e85890d4",
    "jsonrpc": "2.0",
    "result": {
        "endpointMonthlyUsage": 115,
        "encryptionMonthlyUsage": 15,
        "emailSecurityMonthlyUsage": 120,
        "mobileSecurityMonthlyUsage": 108,
        "exchangeMonthlyUsage": 0,
        "atsMonthlyUsage": 43,
        "edrMonthlyUsage": 15,
        "mdrFoundationsMonthlyUsage": 0,
        "patchManagementMonthlyUsage": 17,
        "integrityMonitoringUsage": 0,
        "integrityMonitoring90DaysUsage": 0,
        "integrityMonitoring180DaysUsage": 0,
        "integrityMonitoring1YearUsage": 0,
        "sveVsMonthlyUsage": 0,
        "sveVdiMonthlyUsage": 0,
        "containerProtectionMonthlyUsage": 12,
        "xdrIdentitySensorsMonthlyUsage": 0,
        "xdrProductivitySensorsMonthlyUsage": 0,
        "xdrNetworkSensorsMonthlyUsage": 0,
        "xdrCloudSensorsMonthlyUsage": 0,
        "aLaCarteMonthlyUsage": 115,
        "mspSecureMonthlyUsage": 0,
        "mspSecurePlusMonthlyUsage": 0,
        "mspSecureExtraMonthlyUsage": 0,
        "usageType": {
            "standard": {
                "endpointMonthlyUsage": 39,
                "encryptionMonthlyUsage": 3,
                "emailSecurityMonthlyUsage": 49,
                "mobileSecurityMonthlyUsage": 40,
                "exchangeMonthlyUsage": 0,
                "atsMonthlyUsage": 19,
                "edrMonthlyUsage": 6,
                "mdrFoundationsMonthlyUsage": 0,
                "patchManagementMonthlyUsage": 5,
                "integrityMonitoringUsage": 0,
                "integrityMonitoring90DaysUsage": 0,
                "integrityMonitoring180DaysUsage": 0,
                "integrityMonitoring1YearUsage": 0,
                "sveVsMonthlyUsage": 0,
                "sveVdiMonthlyUsage": 0,
                "containerProtectionMonthlyUsage": 5,
                "xdrIdentitySensorsMonthlyUsage": 0,
                "xdrProductivitySensorsMonthlyUsage": 0,
                "xdrNetworkSensorsMonthlyUsage": 0,
                "xdrCloudSensorsMonthlyUsage": 0,
                "aLaCarteMonthlyUsage": 39,
                "mspSecureMonthlyUsage": 0,
                "mspSecurePlusMonthlyUsage": 0,
                "mspSecureExtraMonthlyUsage": 0
            },
            "custom_usage_1": {
                "endpointMonthlyUsage": 46,
                "encryptionMonthlyUsage": 8,
                "emailSecurityMonthlyUsage": 46,
                "mobileSecurityMonthlyUsage": 45,
                "exchangeMonthlyUsage": 0,
                "atsMonthlyUsage": 15,
                "edrMonthlyUsage": 3,
                "mdrFoundationsMonthlyUsage": 0,
                "patchManagementMonthlyUsage": 7,
                "integrityMonitoringUsage": 0,
                "integrityMonitoring90DaysUsage": 0,
                "integrityMonitoring180DaysUsage": 0,
                "integrityMonitoring1YearUsage": 0,
                "sveVsMonthlyUsage": 0,
                "sveVdiMonthlyUsage": 0,
                "containerProtectionMonthlyUsage": 4,
                "xdrIdentitySensorsMonthlyUsage": 0,
                "xdrProductivitySensorsMonthlyUsage": 0,
                "xdrNetworkSensorsMonthlyUsage": 0,
                "xdrCloudSensorsMonthlyUsage": 0,
                "aLaCarteMonthlyUsage": 46,
                "mspSecureMonthlyUsage": 0,
                "mspSecurePlusMonthlyUsage": 0,
                "mspSecureExtraMonthlyUsage": 0
            },
            "custom_usage_2": {
                "endpointMonthlyUsage": 30,
                "encryptionMonthlyUsage": 4,
                "emailSecurityMonthlyUsage": 25,
                "mobileSecurityMonthlyUsage": 23,
                "exchangeMonthlyUsage": 0,
                "atsMonthlyUsage": 9,
                "edrMonthlyUsage": 6,
                "mdrFoundationsMonthlyUsage": 0,
                "patchManagementMonthlyUsage": 5,
                "integrityMonitoringUsage": 0,
                "integrityMonitoring90DaysUsage": 0,
                "integrityMonitoring180DaysUsage": 0,
                "integrityMonitoring1YearUsage": 0,
                "sveVsMonthlyUsage": 0,
                "sveVdiMonthlyUsage": 0,
                "containerProtectionMonthlyUsage": 3,
                "xdrIdentitySensorsMonthlyUsage": 0,
                "xdrProductivitySensorsMonthlyUsage": 0,
                "xdrNetworkSensorsMonthlyUsage": 0,
                "xdrCloudSensorsMonthlyUsage": 0,
                "aLaCarteMonthlyUsage": 30,
                "mspSecureMonthlyUsage": 0,
                "mspSecurePlusMonthlyUsage": 0,
                "mspSecureExtraMonthlyUsage": 0
            }
        }
    }
}

    Note

    The usage has been split into multiple objects, one for each usage type: standard, custom_usage_1, custom_usage_2.

In this section: