Group Management
To access Group Management actions go to Products > Group Management.
You can use the Group Management screen to see all the user groups supported on your system. Message Rules can take advantage of groups to perform specific actions for users in particular groups.
Add button - add a new group to the list
Search - search for a specific group in the below list
Group Name - the columns displays all groups managed by your account.
Exec Tracking - check this box for all users that should be considered company executives. This option is used for the purpose of the Executive Tracking Condition.
Delete - pressing on one of the delete buttons in the columns deletes the group on that row.
Add a group
Click the Add Group button.
Enter the name of the new group.
Press Enter.
Edit a group name
Double click on the group you wish to modify.
Make the necessary modifications.
Press Enter.
Delete group
To delete a group click the Delete button on the right side of the screen corresponding the the group you want to remove.
Searching for a specific group
Enter the name (or part of the name) of a group in the search bar at the top of the screen and click the Search button.
Executive Tracking
Check the box in the Executive Tracking to mark all users in the group as company executives for the purpose of the Executive Tracking Condition.
Note
You can find steps on how to mark a specific user as an executive in the Mailboxes section.