GravityZone IdP service FAQ

The GravityZone identity provider (IdP) service enables the GravityZone platform to act as an IdP for Bitdefender digital identities.

The IdP service uses specific addresses to complete your login process. Depending on your region, these addresses are:

If you are redirected to a login page with one of these URLs after adding your email address, the GravityZone IdP service is enabled for your company.

As of September 2024, the GravityZone IdP service is rolling out in a controlled phase. We expect to reach all GravityZone customers by the end of 2024.

With our ever-expanding GravityZone portfolio, the need for a centralized login system arises to maximize the ease of use between existing and new upcoming features. The GravityZone IdP service’s ability to provide authentication services to digital identities lays the foundation for enhancing GravityZone capabilities.

No, the GravityZone IdP service does not affect your account, and you do not need to take additional steps during the login process.

For GravityZone companies that have already an IdP configured for GravityZone SSO, the GravityZone IdP service will not affect the existing login mechanism.

Yes, you can configure your IdP to be used as an SSO alias in our Datto RMM App integration. For details, refer to Configuring Datto RMM single sign-on (SSO) with an identity provider.