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Onboarding guide for partners

This article helps you get started with the IntelliZone console and provisioning customer companies.

To take your first steps in using your new Bitdefender product, follow the sections below:

(Optional) Request a trial account

You can request access to a trial account and test out IntelliZone and Threat Intelligence features. You can do this contacting a Bitdefender sales representative or using the Product Trial feature from GravityZone.

Request an IntelliZone Partner account

To request a Partner account, please contact a Bitdefender sales representative. They will assist with creating the account for you. Once it is done, you will receive an automatic email message containing an activation link for your new IntelliZone account.

Your first login

To log in for the first time follow these steps:

  1. Open the email and click the included link to activate your IntelliZone account.

    IZ_account_activation_en_1126487.png

    Once the account is activated, you will be redirected to create a new password.

  2. Set up a new password for your account and click Set password.

    IZ_account_set_password_en_1126487.png

    You will be redirected to the the IntelliZone login page.

  3. Log in to IntelliZone.

Note

Depending on your initial conversation with the saler representative, your partner account will have specific features activated. You can view your assigned products in the Licensing tab. Your account does not provide you the ability to add additional products; only administrators can add license keys.

If you would like to test out other features, contact your sales representative.

Create your first customer company

To create a company for a customer you need to first purchase at least one IntelliZone compatible product from the PAN platform. Once bought, you will receive an email containing an order ID and the keys for the products you purchased.

Products compatible with IntelliZone:

  • Bitdefender Intellizone Portal

  • Bitdefender TI Ransomware feed

  • Bitdefender Sandbox Analyzer

  • Bitdefender TI APTs feed

  • Bitdefender TI Malicious Domains feed

  • Bitdefender TI Threats API

  • Bitdefender TI C2 Servers feed

  • Bitdefender TI Mobile feed

  • Bitdefender TI Malicious URL feed

  • Bitdefender TI Malicious Filehashes feed

  • Bitdefender TI Phishing and Fraud feed

  • Bitdefender TI Malicious IPs feed

  • Bitdefender TI File Reputation feed

  • Bitdefender TI IP-Reputation feed

  • Bitdefender TI Web-reputation feed

  • Bitdefender TI Vulnerabilities-extended feed

To get your customer started, follow these steps to create a company for them in IntelliZone:

  1. Log in to your IntelliZone account and go to the Companies page.

  2. Click Add new.

    IZ_add_new_company_en_1126487.png

    The Company details screen is displayed.

  3. Add the order ID and click Check validity.

    IZ_add_new_company_2_en_1126487.png

    The Company details section is displayed.

  4. Add a company name and an email address for the company administrator.

    IZ_add_new_company_3_en_1126487.png

    The company is created and displayed under the grid in the Companies page.

    IZ_add_new_company_4_en_1126487.png

  5. Create a user for the company administrator:

    1. Go to the Users page and select Add user.

      The Add new user window is displayed.

    2. Fill in the following information:

      • Full Name - Enter the name of the company administrator.

      • Email - Enter the email address of the company administrator.

      • Company - Select the name of the recently created company.

      • Role - Select Company Admin.

    3. Select Add user.

      IZ_account_add_user_en_1126487.png

    The user will now appear in the Users grid.

  6. Contact your customer and provide them with the following resources:

    • The IntelliZone user onboarding guide.

    • The license keys for their products.

In this section: