Report spam or false positives
If you have a spam message that has not been blocked, or believe Email Security has generated a false positive report for an email message, you can report it to Bitdefender support.
Tip
For information on how you can avoid false positives, refer to Avoiding false positives
You can send us a report using one of these methods:
Use the Microsoft Outlook Add-in for Email Security. For information on how to install and use the add-on, refer to Install the Microsoft Outlook Add-in for Email Security.
Save the email in
.msgor.emlformat, attach it to an email message, and send it to our support team.Important
Forwarding the email message does not provide us with enough information to investigate, as it does not include the original email headers.