Kaseya VSA 9.5 integration

The automatic sync of both inventory and agents has now three levels to choose from:

You can now configure a prefix for creating new organizations to only handle name conflicts.

New API validation messages for scenarios including an insufficient number of enabled APIs and keys generated for customer company accounts. The plugin no longer accepts API keys generated for customer companies.

Now you can view company details and delete existing associations between the organizations in Kaseya VSA and the companies in GravityZone. To manage associations, go to Operations > Inventory, right-click an entity and select Manage Associations.

Added text truncation for company names longer than 64 characters.

Filtering, sorting and pagination are now available in the Inventory Sync Events page.

The View filter in the Inventory page now includes a search option.

Unusual association behavior as part of the Inventory Sync flow.

The pagination did not work correctly in the Inventory and Agent Sync Events pages.

Recurring tasks now run approximately 1 hour after previous completions. This change provides more time to run manual tasks.

The Plugin no longer supports the following legacy operating systems:

Synchronizing legacy OS agents shows OS version not supported status, instead of Download Failed status.

You can now select multiple agent sync events of the same type and fix them collectively.

Filtering, sorting and pagination are now available in the agent sync events page.

First-time Kaseya VSA users now receive a communication error page before the Plugin authorization if it cannot communicate with Kaseya.

Deployment windows with a time interval greater than 23 hours did not work.

The Agents Synchronization section adds the Custom Action Handling option to run Agent Procedures. You can run an Agent Procedure when a reboot is required, as part of the Agents synchronization flow.

Users without the Automatic Agent Synchronization enabled can view updated information regarding Agents in the Reboot Required state. This information is updated hourly until the Agent changes from Reboot Required.

The Agents table introduces new filtering and sorting options. You can now use column filters to refine agents by online status, OS, name, IP, and OS info. Additionally, you can sort the agents by name.

The Synchronize Agents option now expands into a pop-up to integrate deployment settings (immediate deployment and deployment window) and add competitors’ security removal settings. With the competitor removal settings, you can choose to uninstall existing security products or add on top of them during deployment.

Agent online status icons now include all values in compliance with Kaseya VSA.

A notification bar at the top of the plugin pages shows available updates and provides download links.

Default inventory synchronization mode. You can now choose to include or exclude your entire inventory from the synchronization task.

Bitdefender agent uninstall option. You can remove the Bitdefender agent for synchronized organizations and groups only. This option is available in the Agents table context menu.

Support for the Bitdefender uninstall password protection. Removing the Bitdefender agent as part of on-demand uninstall or event handling prompts you to enter the uninstall password (if configured in Control Center).

You can now manually schedule agent synchronization via deployment window. The deployment window configuration is not constrained anymore to an automatic agent synchronization task.

The Synchronization Events page is now called Inventory Sync Events.

The Deployment Events page is now called Agent Sync Events.

The configuration page is now adjusted to increase access to plugin functions.

An issue prevented custom port use for Kaseya servers.

The Quarantine page returned an error when GravityZone credentials were not configured for the plugin.

Synchronization status was reported incorrectly for newer Bitdefender agent versions for macOS.

Bitdefender agent deployment on Windows legacy systems was not working correctly.

Plugin performance improvements.

The Source Deleted event type can only be handled manually in the Synchronization or Deployment Events pages. Automatic handling for this event type is no longer available in the Synchronization or Deployment Event Handling Settings.

You can now scroll through the views list within the Inventory page.

Fixed an issue that prevented the BDInstallStatus custom field from updating.

Minor fixes and improvements.

Install Status is now called Status and improves agent information with additional statuses for the Bitdefender agent deployment:

You can perform scan tasks with the new Start Scan option in Agent’s table contextual menu. Choose between Quick scan, Full scan and Memory scan, then view the results in GravityZone Control Center

You can install and upgrade the plugin only if the VSA server is configured to use HTTPS. For more information, check the following Kaseya article.

A new page called Help & Support allows you to get started with the plugin.

A new notification window shows upcoming release dates, maintenance and downtime events.

The following tasks have been renamed to better reflect their function:

The Save button now reflects its progress state when pressed.

View endpoint information for synchronized agents. These details include the applied policy name, agent versions, detection status, engines version, and last security content update.

A System Info field (BdInstallStatus) is available for installation status information. The plugin creates this field in VSA. Now it will receive more reliable updates through Agent Procedures or via API.

The plugin supports View Definitions in the Inventory page. Create Views to filter all agents and use it alongside the search function, for accurate results.

The Bitdefender icon is more distinguishable with a new look.

The Settings page from the menu section is renamed to General to make room for new sections.

You can now choose multiple agents by selecting the correspondent check boxes. Use the Select All check box to select all items in the list.

Increased deployment procedure feedback reliability on Linux OS.

The Agents table displayed all agents for all organizations and groups when no inventory was selected.

Bitdefender Agent deployment failed when an OEM version of the product was installed on the target endpoint.

The plugin installation failed due to legacy data from previous failed installations.

After you configure the integration, you are now redirected to the Help & Support page, instead of the Configuration page.

Faster loading time for selecting agents on the Inventory page.

An error occurred while dismissing a Rogue Bitdefender endpoint found event.

Occasionally, during concurrent Bitdefender agent deployments, multiple packages were created within Control Center. This prevented the plugin to perform deployment tasks on affected Companies and Organizations.

Moving synchronized machine groups either in Control Center or VSA did not create a synchronization event.

The user received an internal server error after a period of inactivity, while on the Inventory page.

The Inventory Synchronization task failed when the VSA organizational structure contained duplicate entries.

The Reboot required state was incorrectly overwritten by subsequent agent synchronization.

You can now set the Kaseya Agent names as labels for associated endpoints in GravityZone. This provides more endpoint information when you manage network objects in GravityZone.

The inventory synchronization task has been optimized for synchronizing large inventories.

The following contextual menu operations have been renamed for clarity:

The following notification messages have been changed, making its information more detailed:

You can now synchronize companies with a trial license key. Associated child companies inherit the trial subscription.

Security fixes and improvements address issues such as tenant access and plugin upgrade.

The new endpoint management system continuously monitors both Kaseya VSA and Bitdefender GravityZone inventories to identify and solve synchronization issues such as machine discovery, security agent installation or uninstallation, and location changes. The new system is replacing the previous deployment system, requiring an update to version 9.5.1.112. When you run the old deployment system, Kaseya VSA generates an update notification.

Activating Automatic Deploy now generates events for recurring Deployments Tasks.

The Configuration page has a new section for Deployment Event Handling Settings, where you can manage deployment event settings. You can find the generated events within Kaseya VSAK, in Bitdefender > Operations, under Deployment Events (see the Operations section below).

The Events page is now renamed as Synchronization Events.

The new Deployment Events page shows results from the last deployment task of each agent.

The Source deleted and Source and destination deleted events are generated only when you activate the Automatic Deploy task.

The Agents table within the Inventory page is restructured as follows:

The Agents table now refreshes automatically when a deployment task is finished.

Connectivity and management status icons are now available in the Agents table.

Exclusions from deployment tasks are now extended from Organization and Custom Group level to Agent level. Agents excluded from deployment tasks do not generate deployment events.

Multiple item selections are now available on the Inventory page. With this selection option, you can take deployment actions on selected agents.

You now have a second option for deploying the Bitdefender security agent, through the Setup Downloader, a small-sized file used for downloading and running its associated installation files.

The Setup Downloader benefits from endpoint security agents with Relay role, a communication proxy and update server for other network endpoints.

In the newly added Quarantine page, you can manage quarantined items for synchronized organizations. This page becomes available after you enable the Quarantine API in GravityZone’s API configuration window.

Notification messages of various tasks now provide better responsiveness.

Inventory load failure, as part of a performed task, now causes a task failure which is reported accordingly.