Managing the legacy ConnectWise PSA integration with Bitdefender GravityZone
If the legacy ConnectWise PSA integration is used and configured in Bitdefender GravityZone Control Center, you cannot use both integrations in parallel.
The new ConnectWise PSA integration will be offered automatically to all partners using the legacy ConnectWise PSA integration via the Setup button, which will forward the user to complete the upgrade process. After the upgrade wizard is finalized, the legacy ConnectWise PSA integration will be automatically disabled and the Setup button will be replaced with the Launch button.
Notice
You can use the new ConnectWise PSA integration and ConnectWise PSA integration via ConnectWise Automate in parallel, with the same product for both integrations. Only the agreement types used should be different. For more details, please refer to our online documentation.