Suspending and reactivating companies
If you are no longer doing business with a company, you can suspend their account. If that company has child accounts, you have the option to suspend them at the same time.
Suspending only one company account will not automatically affect the accounts created from the suspended account. Those accounts will continue to work as before.
Choosing to suspend a company account together with its child accounts will render all those accounts unavailable.
Suspending a company has the following consequences:
The company users cannot log in to BitdefenderControl Center
The endpoints directly managed by the suspended company are expired.
Note
Only the endpoints that have been protected with the Bitdefender security agent installed from a kit specifically created for the suspended company are expired.
Bitdefender security agent is not uninstalled from the expired endpoints. Once the company is reactivated, all expired endpoints will be automatically registered.
When reactivating a company account, you have the option to activate all its child accounts at the same time.
Suspending a company
To suspend a company account:
Log in to GravityZone Control Center.
Go to the Companies page from the left side menu.
Select the company account from the list.
Select the More actions menu at the upper side of the table and click Suspend.
To suspend all child accounts under the selected company, including those managed by other child companies, enable the Suspend all companies under this company as well option.
Click OK to confirm. The company account state will change immediately. Users linked to a suspended company will no longer be able to log in.
Reactivating a company
To reactivate a company account:
Log in to GravityZone Control Center.
Go to the Companies page from the left side menu.
Select the suspended company account from the list.
Select the More actions menu at the upper side of the table and click Activate.
To activate all child accounts under the selected company, including those managed by other child companies, enable the Activate all companies under this company as well option.
Click OK to confirm. The company account state will change immediately. Users linked to a reactivated company will be able to log in again to BitdefenderControl Center.